linöjd Privacy and Cookie Policy

I. Data Controller

The controller of personal data is linöjd, ul. Centralna 63, 31-586 Kraków (Poland), entered in the CEIDG, NIP 9721213765, REGON 380639785.
Contact: e-mail: help@linojd.com

II. Purposes and Legal Basis for Processing

  1. Handling enquiries and ongoing communications with website users (contact forms, e-mail) — Art. 6(1)(f) GDPR (our legitimate interest in responding to messages and maintaining business communication), or Art. 6(1)(b) GDPR where communication is undertaken at your request prior to entering into a contract.
  2. Compliance with legal obligations (e.g., responding to requests from authorities) — Art. 6(1)(c) GDPR.
  3. Marketing of our own services (e.g., newsletter or direct marketing) — subject to your consent, Art. 6(1)(a) GDPR.
  4. Statistical analysis and website improvement (non-essential cookies/analytics) — subject to your consent, Art. 6(1)(a) GDPR.
  5. Marketing of our own products and services — subject to your consent, Art. 6(1)(a) GDPR.
  6. Statistical analysis and website improvement — subject to your consent, Art. 6(1)(a) GDPR.

III. Scope and Source of Data

  • Data provided voluntarily by the customer: first and last name, e-mail address, mailing address, phone number, payment details.
  • Data collected automatically: IP address, device and browser information, cookies and similar technologies.

IV. Data Recipients

  • Entities processing data on our behalf: courier companies, payment service providers, accounting firms, IT service providers.
  • Public authorities — where required by law.
  • Trusted marketing/analytics partners — only with your prior consent (e.g., analytical or marketing cookies).

V. Data Retention Periods

  • Contact/enquiry data: for the duration of the correspondence and up to 12 months after its completion (or longer if necessary to establish, exercise, or defend legal claims).
  • Marketing data processed on the basis of consent: until consent is withdrawn.
  • Cookie/analytics data: for the periods indicated in Section X.2 below.
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VI. Your Rights

You have the right to:

  • access, rectification, erasure (“right to be forgotten”),
  • restriction of processing,
  • object to processing for marketing purposes,
  • data portability,
  • withdraw consent at