{"id":1026,"date":"2025-04-19T22:09:19","date_gmt":"2025-04-19T22:09:19","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/kiddy\/?page_id=12"},"modified":"2026-03-07T22:09:21","modified_gmt":"2026-03-07T21:09:21","slug":"returns-and-complaints","status":"publish","type":"page","link":"https:\/\/linojd.com\/en\/reklamacje-i-zwroty\/","title":{"rendered":"Complaints &amp; Returns"},"content":{"rendered":"<p><\/p>\n\n\n\n<p><strong>We know that sometimes things just don\u2019t work out.<\/strong><br>Maybe the shade isn\u2019t quite right, maybe the gift was already received, or maybe - simply - your heart didn\u2019t skip a beat.<br>No worries - it happens.<\/p>\n\n\n\n<p>If you\u2019d like to return a product or file a complaint, we\u2019re here to help. Simple, clear, and human.<\/p>\n\n\n\n<p>Below you\u2019ll find everything you need to know. And if you don\u2019t find what you\u2019re looking for - write to us at <strong><a>help@linojd.com<\/a><\/strong>.<br>There\u2019s always someone on the other side ready to reply. Happily and with a smile.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zwroty-odstapienie-od-umowy\">Returns (withdrawal from the contract) <\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You have the right to withdraw from a distance contract within <strong>14 days<\/strong> of receiving the shipment, without giving any reason.<\/li>\n\n\n\n<li>Simply send us an email at <strong><a>help@linojd.com<\/a><\/strong> and return the product to the return address:<br><strong>lin\u00f6jd, ul. Centralna 63, 31-586 Krak\u00f3w, Poland<\/strong>.<\/li>\n\n\n\n<li>Please remember to include the completed form: <a href=\"https:\/\/linojd.com\/en\/formularz-odstapienia-od-umowy\/\">https:\/\/linojd.com\/formularz-odstapienia-od-umowy\/<\/a> <\/li>\n\n\n\n<li>The product should be returned unused and undamaged, preferably in its original packaging.<\/li>\n\n\n\n<li>The refund will be issued within a maximum of <strong>14 days<\/strong> from the moment the package is returned to us.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"reklamacje\">Complaints<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the product has a defect or something is not right - please let us know at <strong><a>help@linojd.com<\/a><\/strong>.<\/li>\n\n\n\n<li>Describe the issue and - if possible - attach a photo; this will help speed up the process.<\/li>\n\n\n\n<li>We review complaints within <\/li>\n\n\n\n<li>If the complaint is accepted, we will replace the product, repair it, or refund the full purchase amount.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"kilka-waznych-informacji\">A few important notes<\/h3>\n\n\n\n<p>We do our best to ensure everything runs smoothly and with care - so that your experience with lin\u00f6jd is always positive.<\/p>\n\n\n\n<p>The cost of returning a product in case of withdrawal is borne by the buyer, unless the return results from our fault (e.g. defect or order error).<\/p>\n\n\n\n<p>More information can be found in the <a href=\"https:\/\/linojd.com\/en\/privacy-policy-and-cookies\/\" data-type=\"page\" data-id=\"1021\">lin\u00f6jd Privacy and Cookie Policy<\/a><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Wiemy, \u017ce czasem co\u015b nie zagra.Mo\u017ce odcie\u0144 nie taki, mo\u017ce prezent si\u0119 powt\u00f3rzy\u0142, a mo\u017ce po prostu \u2013 serce nie zabi\u0142o mocniej.Bez obaw \u2013 nic si\u0119 nie dzieje. Je\u015bli chcesz co\u015b zwr\u00f3ci\u0107 albo zareklamowa\u0107, jeste\u015bmy tu, \u017ceby Ci w tym pom\u00f3c. Prosto, jasno i po ludzku. Poni\u017cej znajdziesz wszystko, co warto wiedzie\u0107. A je\u015bli nie [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-1026","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/linojd.com\/en\/wp-json\/wp\/v2\/pages\/1026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/linojd.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/linojd.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/linojd.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/linojd.com\/en\/wp-json\/wp\/v2\/comments?post=1026"}],"version-history":[{"count":0,"href":"https:\/\/linojd.com\/en\/wp-json\/wp\/v2\/pages\/1026\/revisions"}],"wp:attachment":[{"href":"https:\/\/linojd.com\/en\/wp-json\/wp\/v2\/media?parent=1026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}